LifeStages® Identity Theft Protection
MAXIMUM PROTECTION FOR A LIFETIME OF RISK
A simple mistake can have great consequences; we help your customers make life whole again.

Learn More

…from a solutions specialist.

LifeStages®

LifeStages®
LifeStages®

Every two seconds there’s a new victim of identity fraud.* Provide your customers with the protection they need with LifeStages® Identity Management Services—a personalized service that provides proactive education, risk-reduction strategies, identity theft protection, privacy management, and unlimited 24/7 resolution support to help fight identity theft and fraud. 

Key Benefits

Life’s greatest moments and events—having children, attending college, getting married, buying a home, retiring—bring different risks and exposures. LifeStages Identity Management Services helps shape your organization’s reputation by providing proactive and complete identity management education and resolution services. This uniquely comprehensive program is designed to help your customers (policyholders, members, customers and employees), and their household family members, manage their identities, resolve fraud and provide peace of mind at every age, stage and touchpoint in life. 

More than just detection and reactive monitoring, LifeStages provides consumer  education, advocacy and guidance 24/7. When a concern arises, we’re there with support. From a lost wallet to stolen documents to assistance with social media privacy settings, we provide the personalized service to help your customers  manage their identities throughout life. 

Offering LifeStages to your customers enables you to provide them with a team of dedicated experts who work tirelessly on their behalf to restore their good names.  And, with coverage for every member (under 26) of your customer’s household, the program offers exceptional value over other membership-based services.

Features

IDT911 Consulting has the expertise you need to identify the vulnerabilities that put your organization
at risk for data loss, theft, or an accidental exposure.

The team is ready to immediately enhance your privacy and security posture in critical areas to help you comply with privacy regulations, improve the probability of preventing a data breach, and respond to security events.

LifeStages offers both proactive support and full-service resolution assistance to your customers 24 hours as day, seven days a week.  Following are our current LifeStages service offerings—and we’re dedicated to expanding these offerings for your customers as we discover new risk factors.

Proactive Services

Proactive Services

When personal data is compromised, we help customers take protective measures, such as placing fraud alerts, to help avoid identity theft.

Resolution

Resolution

We help customers recover from account takeover or identity theft with unlimited assistance to fix issues, handle notifications and provide credit and fraud monitoring for victims.

Document Replacement

Document Replacement

We help replace lost, stolen or destroyed documents and identification and help notify government agencies and providers.

Child ID Theft

Child ID Theft

Parents can invest in their children’s futures by asking us to help protect their identities now, before they’re the victims of fraud or theft.

Tax ID Theft

Tax ID Theft

With our expert guidance, we can cut through red tape and secure customer refunds after crooks steal social security numbers and file returns in their names first.

Financial ID Fraud

Financial ID Fraud

Customers can reach out to us to protect current and future credit from unauthorized account activity, account takeovers, and financial accounts opened in their names.

Military Support

Military Support

We can protect customers’ good names when they’re defending our country. We’ll work with them or an authorized relative to place an active-duty military fraud alert.

Medical ID Theft

Medical ID Theft

If criminals use personal data to commit medical fraud, we help customers heal their identities and get back on their feet.

Travel Support

Travel Support

We help replace your customers’ lost or stolen IDs, passports, visas and other documents no matter where they are around the globe.

Estate Support

Estate Support

With help from our fraud specialists, we keep the identities of deceased family members safe so fraud doesn’t come back to haunt the surviving family members.

Break-In Recovery

Break-In Recovery

Customers can stop thieves in their tracks after a home, auto or boat break-in with assistance from fraud specialists to prevent the use of compromised personal data.

Employment ID Theft

Employment ID Theft

Customers call us to give pink slips to criminals who build their identities, careers and Social Security credit using stolen personal information.

Email Compromise Audit

Email Compromise Audit

We can help customers thwart, detect and recover from email hacking. Plus, we’ll help manage identity and privacy in their electronic communications.

Social Media Compromise Audit

Social Media Compromise Audit

We help customers get smart about managing their family’s reputation on social networks. From privacy settings to social sharing, we help secure their private data online.

Phish Assist

Phish Assist

Customers can sidestep phishing scams with our detection and recovery support when crooks try to steal their personal data, online usernames, passwords and credit card data.

System Protection Guidance

System Protection Guidance

We help customers protect their devices—tablets, computers and smartphones. Our fraud specialists will provide industry-rated resources and options.

Breach Assist

Breach Assist

We respond swiftly, confidently and correctly when companies notify customers that their data has been compromised.

Assisted Living Support

Assisted Living Support

Customers can lean on us for guidance in power of attorney and legal guardianship matters, assisting with identity management and resolving fraudulent misuse.

IN TODAY'S WORLD, IT'S NOT A
MATTER OF IF, BUT WHEN
WE'LL BE IMPACTED BY IDENTITY THEFT.
We believe the best defense is a good offense. That's why we've packed LifeStages with rich educational tools to help educate your customers on the best ways to minimize their risk and help protect their personal information. From direct one-to-one support from our fraud specialists to written documentation and assessment tools, LifeStages offers you the ability to arm your customers with the resources they need to fight identity thieves.

Newsletter  IDT911 Newsletter

IDT911 provides your organization with monthly newsletter content highlighting the latest news, risks and best practices. Leverage our content to communicate the program and its benefits to your customers.

 Newsletter
Knowledge Center

Knowledge Center  Knowledge Center

Your program includes a hosted co-branded website which provides rich educational content including news articles, best practices, tip sheets, videos and more. It gives you a dedicated portal to communicate your offering to your customers and keep them consistently educated and informed of identity theft and privacy-related concerns.

ID Riskcompass  ID Riskcompass

Help your customers understand their risk of falling victim to identity theft with the ID RiskCompass. This interactive assessment tool gauges a customer's risk propensity based on responses to a series of questions. Each response is accompanied by privacy tips and best practices for securing personal information.

 ID Riskcompass
SERVICES

LifeStages offers both proactive support and full-service resolution assistance to your customers 24 hours as day, seven days a week.  Following are our current LifeStages service offerings—and we’re dedicated to expanding these offerings for your customers as we discover new risk factors.

Proactive Services

Proactive Services

When personal data is compromised, we help customers take protective measures, such as placing fraud alerts, to help avoid identity theft.

Resolution

Resolution

We help customers recover from account takeover or identity theft with unlimited assistance to fix issues, handle notifications and provide credit and fraud monitoring for victims.

Document Replacement

Document Replacement

We help replace lost, stolen or destroyed documents and identification and help notify government agencies and providers.

Child ID Theft

Child ID Theft

Parents can invest in their children’s futures by asking us to help protect their identities now, before they’re the victims of fraud or theft.

Tax ID Theft

Tax ID Theft

With our expert guidance, we can cut through red tape and secure customer refunds after crooks steal social security numbers and file returns in their names first.

Financial ID Fraud

Financial ID Fraud

Customers can reach out to us to protect current and future credit from unauthorized account activity, account takeovers, and financial accounts opened in their names.

Military Support

Military Support

We can protect customers’ good names when they’re defending our country. We’ll work with them or an authorized relative to place an active-duty military fraud alert.

Medical ID Theft

Medical ID Theft

If criminals use personal data to commit medical fraud, we help customers heal their identities and get back on their feet.

Travel Support

Travel Support

We help replace your customers’ lost or stolen IDs, passports, visas and other documents no matter where they are around the globe.

Estate Support

Estate Support

With help from our fraud specialists, we keep the identities of deceased family members safe so fraud doesn’t come back to haunt the surviving family members.

Break-In Recovery

Break-In Recovery

Customers can stop thieves in their tracks after a home, auto or boat break-in with assistance from fraud specialists to prevent the use of compromised personal data.

Employment ID Theft

Employment ID Theft

Customers call us to give pink slips to criminals who build their identities, careers and Social Security credit using stolen personal information.

Email Compromise Audit

Email Compromise Audit

We can help customers thwart, detect and recover from email hacking. Plus, we’ll help manage identity and privacy in their electronic communications.

Social Media Compromise Audit

Social Media Compromise Audit

We help customers get smart about managing their family’s reputation on social networks. From privacy settings to social sharing, we help secure their private data online.

Phish Assist

Phish Assist

Customers can sidestep phishing scams with our detection and recovery support when crooks try to steal their personal data, online usernames, passwords and credit card data.

System Protection Guidance

System Protection Guidance

We help customers protect their devices—tablets, computers and smartphones. Our fraud specialists will provide industry-rated resources and options.

Breach Assist

Breach Assist

We respond swiftly, confidently and correctly when companies notify customers that their data has been compromised.

Assisted Living Support

Assisted Living Support

Customers can lean on us for guidance in power of attorney and legal guardianship matters, assisting with identity management and resolving fraudulent misuse.

TOOLS
IN TODAY'S WORLD, IT'S NOT A
MATTER OF IF, BUT WHEN
WE'LL BE IMPACTED BY IDENTITY THEFT.
We believe the best defense is a good offense. That's why we've packed LifeStages with rich educational tools to help educate your customers on the best ways to minimize their risk and help protect their personal information. From direct one-to-one support from our fraud specialists to written documentation and assessment tools, LifeStages offers you the ability to arm your customers with the resources they need to fight identity thieves.

Newsletter  IDT911 Newsletter

IDT911 provides your organization with monthly newsletter content highlighting the latest news, risks and best practices. Leverage our content to communicate the program and its benefits to your customers.

 Newsletter
Knowledge Center

Knowledge Center  Knowledge Center

Your program includes a hosted co-branded website which provides rich educational content including news articles, best practices, tip sheets, videos and more. It gives you a dedicated portal to communicate your offering to your customers and keep them consistently educated and informed of identity theft and privacy-related concerns.

ID Riskcompass  ID Riskcompass

Help your customers understand their risk of falling victim to identity theft with the ID RiskCompass. This interactive assessment tool gauges a customer's risk propensity based on responses to a series of questions. Each response is accompanied by privacy tips and best practices for securing personal information.

 ID Riskcompass

Expertise

Dealing with identity theft can be emotionally devastating. And its resolution, time consuming. With LifeStages, your customers can have a trusted, dedicated resource to help them navigate the process and restore their good names.

24/7 Support

24/7 Service
and Support

Our in-house resolution center is staffed with experienced bilingual fraud resolution specialists and investigators who are available day and night to assist your customers.

Extensive Experience

Extensive Experience

In addition to a program development team that has expertise in your specific industry, our fraud specialists have an average of nine years of fraud resolution experience and our fraud investigators average 9 years experience in the field.

No-Kit Resolution

No-Kit Resolution

We don’t just hand your customers a binder of instructions on how to resolve their concerns. Instead, our staff works with and on behalf of your customers with step-by-step solutions customized to their individual situations.

No Power of Attorney Required

No Power of
Attorney Required

At a time when your customers are feeling most vulnerable, it’s our belief that they shouldn’t be required to sign over legal authorization via Power of Attorney to a complete stranger to work on their behalf. Our process enables IDT911 to begin working on resolution immediately—not waiting days or weeks for a Power of Attorney document to be executed.

Award-Winning Satisfaction

Award-Winning
Satisfaction

IDT911 has been the recipient of a number of American Business Awards for Customer Service Satisfaction. In fact, the IDT911 Resolution Center receives top marks in customer satisfaction from resolution victims, achieving 99-percent satisfaction rates or higher since 2010.

 

*SOURCE: Javelin Strategy & Research, 2014 Identity Fraud Study.

Resources

Case Studies

White Papers

Building Membership Loyalty and Trust: How Identity Management and Fraud Detection Services Can Deliver Value-Added Benefits
Thriving in a Post-Breach World: Protecting Your Organization, Customers and Members

Offer 24/7 IDT911 Protection

IDT911's partnership options help you safeguard the identity and privacy of your policyholders, customers, members and employees. Discover how a customized program can help build brand loyalty, member retention, and quickly generate long-term recurring revenue.

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